FAQs
Q: What is ZananyPlus?
A: ZananyPlus is a music marketplace platform that allows musicians to create their own personalized online stores and sell MP3 downloads directly to fans.
Q: Who can open a store on ZananyPlus?
A: Any musician whose music is already available on our main audio sharing and discovery platform at www.zanany.com. Your tracks must first be uploaded and approved there before you can sell them via your store on ZananyPlus.
Q: Is setting up a store free?
A: Yes! Creating and setting up your store is completely free, and you can do it entirely on your own — no approval or input from the ZananyPlus team is required.
Q: What do I need to focus on as a musician/seller?
A: We handle all the heavy lifting (platform maintenance, hosting, security, and core operations), so you can focus entirely on creating great music and selling it to your fans.
Requirements and Prerequisites
Q: What is the main requirement to sell on ZananyPlus?
A: Your music must first be published and available on www.zanany.com, our primary audio sharing and discovery platform. Once it’s there, you can proceed to set up your store on ZananyPlus.
Q: Do I need any technical skills to get started?
A: No advanced skills are needed. The process uses user-friendly tools from WooCommerce and Dokan — just log in, follow the dashboard prompts, and you’re good to go.
Payments and Fees
Q: How do payments work on ZananyPlus?
A: All payments across the platform (customer purchases) are processed securely via PayPal. When a fan buys your MP3s, the money goes directly to your connected PayPal account (minus only PayPal’s processing fees).
Q: Does ZananyPlus take any commission?
A: No! For now, ZananyPlus takes zero commission from your sales. The full amount (after PayPal fees) goes straight to you, the musician.
Q: What are the PayPal fees I should expect?
A: PayPal deducts standard processing fees for receiving payments for digital goods (like MP3 downloads). These are typically around 3.49% + a fixed fee (e.g., $0.49 USD for USD transactions) for commercial transactions, with possible additional fees for international sales.
For the most up-to-date and detailed rates (which can vary by country, currency, and transaction type), please check PayPal’s official merchant fees page:
https://www.paypal.com/us/business/paypal-business-fees
Q: How do I manage my store and products?
A: Everything is handled through the Dokan plugin integrated with WooCommerce. From your vendor dashboard, you can:
- Customize your store appearance (banner, logo, description, etc.)
- Add/edit MP3 products
- Manage inventory, prices, and digital downloads
- Handle orders and withdrawals
Q: Where can I find help with store settings, adding products, and more?
A: Check the official Dokan documentation for vendors/sellers. Key resources include:
- Store Settings: https://dokan.co/docs/wordpress/vendor-dashboard/settings (covers banner, shipping policies, refunds, etc.)
- How to Add Products: https://dokan.co/docs/wordpress/vendor-dashboard/products
- Full Dokan Documentation & FAQs: https://dokan.co/docs/ (search for vendor-specific guides on setup, products, and common questions)
Dokan provides step-by-step guides, video tutorials, and answers to most common seller questions.
Support
Q: Who do I contact if I have questions or need help?
A: Reach out to our team at admin@zanany.com. We’re here to assist with any platform-related issues (note: for Dokan/WooCommerce-specific how-tos, the official docs above are usually the fastest resource).